![]() They come in free, freemium, or paid options, and they provide various functionalities.Īmong all these tools, in Neoteric we’ve been using 3: Slack, Rocket.chat and Hangouts Chat. Rocket.Chat, HipChat, Ryver, Workplace by Facebook, Hangouts Chat, Fleep, Bitrix24… These are only a few of a large variety of team communication tools. SecurityĪfter everything is said and done, it is time to find out the final verdict.Slack vs. Since Rocket.Chat offers more security options, it’s the champion of this round. It encrypts data at rest as well as in transit. Slack also puts a lot of effort into protecting your data. GDPR, HIPAA, FINRA, FedRAMP compliances.They promise full data privacy and let you have complete ownership of your data. ![]() Rocket.Chat cares a lot about your data security. Because of that, you shouldn’t take security options (or lack thereof) lightly. Protecting your data is crucial, especially if you’re a business. With Business+, you also get a 4-hour response time and 99.99% guaranteed uptime.Įnterprise Grid offers, on top of all the things mentioned above, tailored support with a designated account and customer success team.īecause of all the advanced options it offers, we have to give this point to Slack. The Pro plan offers 24/7 priority support too. With the Free plan, you have the following at your disposal: Dedicated CSM (with additional Support packages).30-minute or 2-hour high priority tickets (with additional Support packages). ![]()
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